Which payment methods do you accept?

We accept cash on delivery (paid to the courier) and bank transfer (TRR). The price stays the same in either case.

Can I pay in cash on delivery?

Yes. If you choose cash on delivery, you pay the courier when the package is handed over. Cash or card may be accepted, depending on the courier.

How long does a bank-transfer payment take?

After placing your order, you will receive an email with the payment details (IBAN, reference, amount). Once we receive the payment — typically within 1–2 business days — we prepare your order.

Can you issue an invoice to a company?

Yes. During checkout, tick "Invoice for company" and enter the details (name, address, VAT ID). The invoice will be issued to the company and shipped with the order.

Are prices VAT-inclusive?

Yes. All prices in the store are shown with Slovenian VAT included. Before checkout, the net amount and VAT are shown separately in the summary.

Shipping cost depends on parcel weight and order value. Above a threshold (shown in the cart), shipping is free.

Payment Options

At Arli Club you may choose between two payment methods for your order. With both methods the provider does not collect or store any payment-card data.

Delivery

We ship goods across Slovenia via the GLS carrier.
On dispatch of your order, a tracking number is emailed to you.
The shipping cost is calculated by parcel weight and shown in the cart at checkout.
Free shipping applies to orders above the threshold shown in the cart (currently €80).

1. Cash on delivery

The buyer pays the order amount directly to the carrier on receipt of the shipment.

Fees: No additional charges for cash on delivery.
Have the exact amount ready, as stated in the order confirmation.
Payment: on receipt (cash or card, depending on the carrier).
Refund IBAN: For cash-on-delivery orders, the buyer provides an IBAN for any refund, either when placing the order or when requesting a return.

2. Bank transfer (TRR)

The buyer transfers the order amount to the provider's bank account within 7 days of placing the order. The order is dispatched after payment is received.

Transfer details:

Recipient: Arli Club d.o.o.
Recipient address: Vzorčna ulica 1, 1000 Ljubljana, Slovenia
IBAN: SI56 0000 0000 0000 000
Bank: Banka d.d., Ljubljana
BIC/SWIFT: BANKSI2X
Purpose of payment: order number
Reference: SI99 + order number (e.g. SI99 PD-000001)
Amount: as stated in the order confirmation email

Once payment is received, the buyer receives an email confirmation, followed by a dispatch confirmation with a tracking number.

Payment deadline: 7 calendar days. If payment is not received within this period, the provider reserves the right to cancel the order.

3. Legal entities and proforma invoices

Legal entities may place an order by selecting bank transfer as the payment method. In this case:

At order placement, enter the company name, VAT ID (SI + 8 digits) and, if applicable, the registered address.
After order placement, you receive an order confirmation that acts as a proforma invoice with payment details.
Upon receipt of payment, the provider issues a VAT invoice in accordance with ZDDV-1 and sends it by email.
The payment deadline for legal entities is the same as for consumers (7 days) unless a different arrangement has been agreed and confirmed in writing by the provider.

4. Payment security

We do not collect or store any payment-card data. The provider currently does not use external payment platforms (e.g., Stripe, PayPal).
Bank transfers are executed directly via your own banking system.
Communication between your browser and the website is fully encrypted (SSL/TLS — HTTPS).
Cash-on-delivery payments take place in cash between the buyer and the carrier; the provider does not share amount details with third parties beyond what is required for delivery execution.

5. Prices, VAT and invoicing

All prices in the online store are stated in euros (EUR) and include VAT.
The standard VAT rate is 22%.
After delivery (or after receipt of payment for bank transfer orders), the buyer receives a VAT invoice by email.

6. Refunds

For a withdrawal from contract or a justified complaint, the refund is processed using the same payment method as the original transaction:

Bank transfer: refund to the same IBAN from which payment was made.
Cash on delivery: refund to the IBAN provided by the buyer at order placement or when requesting a return.

The refund deadline is 14 days from receipt of the returned goods or the notice of withdrawal, whichever is earlier. See Withdrawal from Purchase for details.

7. Contact

For questions about payments or invoices please contact us at:

Arli Club d.o.o.
Vzorčna ulica 1, 1000 Ljubljana
Email: [email protected]
Phone: +386 1 234 5678
Registration number: 0000000000 | VAT ID: SI00000000

Effective date: July 13, 2026